Bill Payment Support

Build your relationship with Tampa's best credit union, Bay Gulf.

View details about our checking account and savings account products.

Bay Gulf's business checking and business savings products and services

Bay Gulf loan products - car loans, business loans, lines of credit

Online banking services and online checking account details

Bay Gulf Credit Union's community activities in Tampa Florida

Contact Bay Gulf through one of our many convenient Tampa locations

Bill Payment Support

For Bill Payment Support please determine the nature of your inquiry and direct your question or issue to the appropriate area:

Questions or issues regarding payment processing:

Call us at – (800) 823-7555 24 hours a day, 7 days a week or email us at baygulfcu@billsupport.com

Examples of payment issues:

Proof of payment. If a merchant requires verification that a payment has been made.
Stop payment requests.
Any transaction that returns a confirmation indicating an unsuccessful status.

Note: To ensure the fastest response time and to avoid delays in processing please provide complete and detailed information when using the email option.
Required information for proof of payment is :
Payee Name
Amount
Date of transaction
Day time phone number

Questions or issues regarding technical use of Bill Payment or your account:
Contact us at – (813) 932-1301 – (800) 275-4229 or email us at memberservice@baygulf.com between the hours of 8:00 am to 5:00 pm EST.

Examples of technical issues:

Questions on how to use the Bill Payment system.
Questions about Bill Payment terms and conditions such as service fee.
Questions on how to close your Bill Payment account.